Optimizing Your Unsubcribe Survey

Optimizing Your Unsubcribe Survey

Many marketers do not even bother with an unsubscribe survey, and many who do are either learning the wrong thing or ignoring a majority of the data. They may listen to a portion of it, but have unsubscribed from many of the insights that a survey can offer. The unsubscribe survey can be a more powerful tool for both insights and strategy if optimized.

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© Only Influencers, LLC 2013

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The Three Pillars of Digital Marketing Part Two

The Three Pillars of Digital Marketing Part Two

Part Two of my address at the 2011 New York Ad:tech conference: Email and Mobile:

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Email, Social, and Mobile Marketing. Three Pillars of Digital Marketing Part One

Email, Social, and Mobile Marketing. Three Pillars of Digital Marketing Part One

The following is the Part One of a speech I just gave for the 2011 New York Ad:tech Email Track. It concerns the merging of Email and Social Media. Part Two is on the synergies between Email and Mobile and will be published in a separate blog post.

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Using Social Media to Boost Your Email Marketing

Using Social Media to Boost Your Email Marketing

I’m often asked what I believe to be the number one way to connect email and social media marketing. Last month I tackled that question from the starting point of email. This month I'm addressing it from the perspective of social media.

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Will You Make the Opt-In Marketing Mindset Shift?

Will You Make the Opt-In Marketing Mindset Shift?

"Permission as a standard for email is nothing new. Proponents of permission marketing have preached its virtues since Seth Godin first penned his book of the same name in 1998, and many companies and organizations have voluntarily adopted opt-in marketing as their business standard. But in the United States, unlike in the United Kingdom and much of Europe, we’ve always stopped short of legislating permission into email marketing law."

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The Number One Way to Connect Your Email and Social Media Marketing

The Number One Way to Connect Your Email and Social Media Marketing

"With so many ways to integrate email and social media we have almost unlimited options for leveraging connection between these two powerful conversation marketing channels. Still, for those at the beginning of the process it pays to know where to start."

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Three Email Message Types Not to Miss in Your Customer Marketing Mix

Three Email Message Types Not to Miss in Your Customer Marketing Mix

It’s easy to bore your customers to death with email: just send them the same type of message repeatedly and you’ll succeed. We're often guilty of this when we send our e-newsletter and little (or nothing) else. And while a newsletter absolutely has a place as a staple in your email marketing program, it should be far from the only type of message you send your customers on a regular basis.

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Do you Really Know Your Customers? Marketing to a Rapidly Diversifying Population

Do you Really Know Your Customers? Marketing to a Rapidly Diversifying Population

The U.S. Census Bureau releases the results of its 2010 census this summer and marketers are advised to prepare for some major demographic shifts. In a recent interview I read of Peter Francese, consultant to advertising megalith Ogilvy & Mather and author of the research report 2010 America, I was surprised to learn:

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Social and Email Marketing: Being Human

Social and Email Marketing: Being Human

" When it comes to marketing either in Social Media or Email Marketing, it's important to show your audience that you’re human. Show them there are real people and faces behind the corporate facade. Nothing is more important than having a personal connection with your customer whether you live in the B2B or B2C world. "

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