Email RFPs And Why We Hate Them

Email RFPs And Why We Hate Them

What’s the first thing you think of when you hear the letters “RFP”? Chances are it isn’t something good—unless, of course, you work at The Relevancy Group. We love RFPs and helping our clients manage the process and get great deals. But for the rest of the email world on both the buy side and the sell side these three letters come with a lot of baggage. Why is that?

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7 Reminders for Holiday Sending

7 Reminders for Holiday Sending

It’s holiday email season! Right about now is when I start having a hard time managing my personal email – there are quite a few brands in my inbox and while I really do want email from the companies I enjoy, the volume is at times unmanageable and causes me frustration. I know my family and friends feel the same way. How can marketers make sure they are maintaining their brand reputation and inbox placement, while at the same time sending what’s needed to help companies reach their holiday goals? Here are some reminders on how to send smart email and maintain a good sending reputation that will carry you into the New Year.

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Email : The Digital Glue That Holds All Communication Together

Email : The Digital Glue That Holds All Communication Together

If email isn’t your number one priority, it’s time to shift gears and focus solely on email.

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Spamtraps need to be Retired

Spamtraps need to be Retired

Spamtraps are considered by many as the gold standard in proving that someone is a spammer. Secret emails/honeypots/blackholes are the canary in the email coal mine- heretofore absolute proof that you’re a bad actor in the war against spam. We’ve all been taught to believe that spam traps can only end up on your list if you’re mailing old/dead addresses and/or purchasing lists.

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Bill McCloskey
There is far more breadth and depth to spamtrap use than this post suggests. Are there issues with some companies and uses? Sure t... Read More
Friday, 17 October 2014 00:56
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4 Ways to Boost Consent for Email Billing

4 Ways to Boost Consent for Email Billing

Getting customers to opt-in to email communications is a priority for many companies as a means to increase revenue. However, email also serves its purpose as a fantastic cost reduction mechanism when converting customers to go paperless. Now, companies are looking for ways to get their customers to convert from paper bills to eBilling. What better way to do that, than to send email bills instead? In this blog post, we’ll focus on getting consent via email, to maximize customer take up of email as a billing channel.

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How to Increase Your Email Marketing ROI and Throw Your Customers a Big Party

How to Increase Your Email Marketing ROI and Throw Your Customers a Big Party

I love "what if" games, don't you?  Recently, in a group to which I belong, this question was posed:  What if the boss gave you $10,000 to improve your brand's email marketing ROI?

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Integrating New Email Addresses into Your Database

Integrating New Email Addresses into Your Database

There may come a time in your career as an email marketer where you’ll be presented with a (legitimate) list that you need to integrate into your database; for example, your company could make an acquisition or you could be taking over marketing activities from another business unit. FierceMarkets has had a flurry of these kind of activities in the last 18 months, and we’ve developed a plan that has been successful so far. I’ll share the main points here to help with any integrations you may face.

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Captivate Customers with a Lifecycle Marketing Strategy

Captivate Customers with a Lifecycle Marketing Strategy

As email marketing experts, we all know that if the present and future direction of email marketing could be summed up in one word, it would be personalization.

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Email Marketing and the Hybrid Cloud

The proliferation of SaaS solutions into the massive and ever-growing cloud ecosystem has been godsend for digital marketers for more than 15 years. The days of expensive, IT intensive, on-premise solutions are largely a thing of the past. However, all the benefits of cloud solutions have not come without a...
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Energize Holiday Emails with Site Search Data

Energize Holiday Emails with Site Search Data

We’re almost there; Black Friday, Cyber Monday, and every other day from Thanksgiving to Christmas will fill up with online shoppers looking for those special gifts. Online businesses will ramp up marketing efforts and website optimization to capture all they can from floods of consumers scouring their inventories. Big and small companies, alike, will be looking for the advantage that makes them stand out this holiday season.

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What is cart and browse abandonment?

What is cart and browse abandonment?

"Browse abandonment emails are straightforward, focused, real-time emails to offer help and call shoppers back. They are different from newsletters, and marketing brochures, and other types of abandonment emails."

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Inactive Lists Don’t Always Equal Holiday Cheer!

Inactive Lists Don’t Always Equal Holiday Cheer!

The demands and expectations to boost sales during the holiday season are inevitable. Whether your business is retail, publishing, media, entertainment or any online marketing effort involving targeting and sending email, this year’s sales goals are likely higher than last holiday season. As email marketers, we all face the same pressure from our organizations to send more email and drive more traffic.

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It’s Back! Holiday Season Is Upon Us!

It’s Back!  Holiday Season Is Upon Us!

Suddenly September is here, Fall is closing in, and Holiday 2014 is right around the corner. As of today, there are 85 days left until Black Friday, the official kickoff to the holiday season. If you’re not planning out your holiday strategy now, you could quickly get behind. Yes I know I’m preaching to the choir but this season comes around once a year, and there are some new email tricks you can use to drive success in 2014.

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Everything you Know about Relevancy is Wrong!

Everything you Know about Relevancy is Wrong!

"One of the joys in being a digital/email marketer is that you don’t have to rely on opinion. You can simply run some numbers and decide for yourself."

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Bill McCloskey
Reading this I would have to believe that you aren't having any delivery issues. Clearly you've got it nailed. Unless it's not qui... Read More
Friday, 22 August 2014 01:21
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CASL The Rebuttal:

CASL The Rebuttal:

Recently fellow influencer Bob Frady talked about “Why CASL is Bad Law“ and one that really isn’t going to stop spam.  Canada ranks as the number 7 global source for spam, producing about 4% of all the spam tracked in the world according to SpamRankings.net. While this pales in comparison to the 38.9% of Global Spam originating from the United States, it is still a major problem and represents a significant threat to consumer privacy.

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Engagement Levels of Email Acquisition Sources

Engagement Levels of Email Acquisition Sources

There are dozens of sources, methods, and tactics to grow your email subscriber list, and we all know that not all of them are equally effective. Marketers have vague notions that organic list growth is best and paid acquisition of sources may yield lower quality subscribers, but there is little data available that gets at the validity of that assumption. I pulled some data from my own subscriber list to help throw some hard data into the mix.

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Bill McCloskey
Thanks for sharing Lindsey. How long do you keep subscribers on your list if they don't open?
Wednesday, 23 July 2014 17:48
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Why CASL is Bad Law

Why CASL is Bad Law

"While CASL seems well intended (What? You like spam so much that you won’t try to stop it? You must be a spammer!!!!) it’s a lousy piece of legislation. It’s akin to trying to kill a fly with a hammer. CASL is bad legislation for three simple reasons –"

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Six Tips for Effective B2B Email Marketing

Six Tips for Effective B2B Email Marketing

For many of us in the email marketing profession, customer interaction equals B2C. Tens of billions of marketing emails are sent every day – to consumers. “Buy This!” “Check Out This Incredible Offer!” “Download the Last XYZ You’ll Ever Need!” … the thrust of most email campaigns is planned, designed, targeted, segmented, analyzed, measured, filtered, and executed with one purpose: drive consumers to a website and convince them to take action. So goes the eCommerce engine. And it works.

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9 B2B Email Content Strategies

9 B2B Email Content Strategies

"When it comes to B2B email strategies, here’s 9 things that B2B marketers need to consider when preparing content for their campaigns."

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Email acquisition Principles for CRM Success

Email acquisition Principles for CRM Success

"While mailing subscribers is indisputably important, there are several reasons why the importance of capturing email addresses has nothing to do with sending your new subscribers another email. And how you obtain those addresses has become critical."

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